Dear All,in April I bought the tickets on your website and my Bank sent me a confirmation that the order is fully paid and money debited from my account.on the website, in my account also had information confirming my order and that a ticket I can print a few weeks before the tournament.today I checked the information on the website and I was unpleasantly surprised that my order is still waiting payment, but I already paid!Please confirm that my tickets are purchased?And how can I get a ticket? will it be enough to get a ticket by email and print it?Thank you in advance,
Hi, please send the copy of the payment receipt to service@atp1000.com, so that we can check for you.
hi, i asked my chinese friend to help me to buy the ticket, but can you help me to change the address for me please? my booking number are : 1806053470, 1806059433. if its possible, please change the address to : EUNJI KIM, 107-904 Hyundai APT, Do-hwa-dong, Mapo-gu, Seoul, South Korea (tel: 821092421788). thank you. and how come i cant find my booking details in English version of website?