Dear All,in April I bought the tickets on your website and my Bank sent me a confirmation that the order is fully paid and money debited from my account.on the website, in my account also had information confirming my order and that a ticket I can print a few weeks before the tournament.today I checked the information on the website and I was unpleasantly surprised that my order is still waiting payment, but I already paid!Please confirm that my tickets are purchased?And how can I get a ticket? will it be enough to get a ticket by email and print it?Thank you in advance,
Hi, please send the copy of the payment receipt to service@atp1000.com, so that we can check for you.
Dear Sir, I have booked and sent the fee for three tickets of A+ seat on 7th, Oct and one ticket of A on 9th, Oct, by PayPal, and the tickets will be delivered in August, I heard. Please let me know when the tickets will be shipped to me. I live in Saitama, Japan.