Dear All,in April I bought the tickets on your website and my Bank sent me a confirmation that the order is fully paid and money debited from my account.on the website, in my account also had information confirming my order and that a ticket I can print a few weeks before the tournament.today I checked the information on the website and I was unpleasantly surprised that my order is still waiting payment, but I already paid!Please confirm that my tickets are purchased?And how can I get a ticket? will it be enough to get a ticket by email and print it?Thank you in advance,
Hi, please send the copy of the payment receipt to service@atp1000.com, so that we can check for you.
I bought it on the 24th April 2018 ticket. What time will be shipping the tickets? Details are as followsItem Number:1804244239Receipt number: 1264-2935-4761-1277Invoic ID: 1804244239507589Buyer name: Izaki TerutoshiPostal code: 153-0065Street address: 1-25-25 Naka-cho Meguro-ku Tokyo Japan