Hi, we'll send notice by e-mail.
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Performance Information
Shanghai Rolex Masters ATP1000 Tickets
Venue: ShanghaiQizhong Tennis Center
Address: 5500 Yuanjiang Road, Minhang District
Price: ¥130 - 5860
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Tel: 400-021-2797
QUESTIONS
Dear All,in April I bought the tickets on your website and my Bank sent me a confirmation that the order is fully paid and money debited from my account.on the website, in my account also had information confirming my order and that a ticket I can print a few weeks before the tournament.today I checked the information on the website and I was unpleasantly surprised that my order is still waiting payment, but I already paid!Please confirm that my tickets are purchased?And how can I get a ticket? will it be enough to get a ticket by email and print it?Thank you in advance,
Hi, please send the copy of the payment receipt to service@atp1000.com, so that we can check for you.
I'm waiting for the confirmation of order 1910114712, i bought the tickets several hours ago and i didnt receive any mail.Thanks.
Hi, the message will be sent before 10 o'clock.
can you mail tickets to hong kong?
Hi, yes we can mail to anywhere.
Hi Guys!today I ordered 2 tickets for 11. and 12.10.2018. I live in Austriaand my flight leaves on 5.10.2018 to Shanghai.when will I receive my ordered tickets from you?Can you also submit them to me by Email and are they valid in Shanghai?are the ordered tickets combined with individual seat numbers or can I choose any seat in my ticket area.thanks for your help and answering my questions
Hi, your order will be shipped within 3 days.
I bought it on the 24th April 2018 ticket. What time will be shipping the tickets? Details are as followsItem Number:1804244239Receipt number: 1264-2935-4761-1277Invoic ID: 1804244239507589Buyer name: Izaki TerutoshiPostal code: 153-0065Street address: 1-25-25 Naka-cho Meguro-ku Tokyo Japan
Hi, it will be shipped after July.
can i sill buy the 15Oct2015 Centre court tickets? Because I cannot see it online. Thank you!
Hi, the tickets for Oct 15 were sold out.
Tell me please, is it OK if I pick up a ticket in your Shanghai office in September or it would be better to book it or pre-order online?
Hi, it's better to pre-order then pick up them in Shanghai.
Hi, I bought the ticket today , when I expect receive it?
Hi, it will be shipped after Oct 7.
I booked the tickets in early Aug and when will I know the seat number? I will collect the tickets in the venue.
Hi, the seats will be arranged while you go to pick them up if you choose "collect in venue".
I purchased A+2 tickets for Oct. 11 and paid online at that time.But I checked changing of ticket type and price today through this site.Do I need to reorder?I would like to know what can I do?Will you inform to me about that by e-mail?