Dear All,in April I bought the tickets on your website and my Bank sent me a confirmation that the order is fully paid and money debited from my account.on the website, in my account also had information confirming my order and that a ticket I can print a few weeks before the tournament.today I checked the information on the website and I was unpleasantly surprised that my order is still waiting payment, but I already paid!Please confirm that my tickets are purchased?And how can I get a ticket? will it be enough to get a ticket by email and print it?Thank you in advance,
Hi, please send the copy of the payment receipt to service@atp1000.com, so that we can check for you.
Hi,我居住香港,刚在网上购买了10月12 日的票, 因为我留的是gmail的邮件地址, 如果收不到你们的邮件 ,你们是否通过电话短信联系?尝试过修改邮件地址,但似乎无法更改。